Frequently Asked Questions PDF Print

What services do you provide?

We especially give assistance in IP investigation, business investigation, counselling and seizure of counterfeits.

How much do you charge for your service?

The service fee usually depends on the type of the service, cost and time. For example, if you request counterfeit investigation, the fee depends on the area (nationwide or local), minimum time period for the definite result etc.

How and when do you require payment?

We do not charge for the short pre-investigation and consultation services. When we receive the investigation request, %50 of the service fee is required in advance and the remaining %50 is required right after the client receives the final report. Means of payment of the counterfeit operations’ fee is set after mutual contacts with the clients. Also we do not charge for the unsuccessful operations.

How long does the investigation take?

The process depends on the type of the investigation. For example, an investigation of an address about counterfeit production in Istanbul can take one day or a week. Also much more detailed and special investigations can take more than a month. We define the time period according to the informations given by the client.

Do you send a written report?

We definitely send written reports to our clients when all the investigations and the counterfeit seizuring operations ended.We give our clients a unique username and password so that they can read their reports online by logging on to our website from the clients only section.

Who are your clients?

Our clients are usually foreign companies who participates or will participate Turkish market, resident companies and resident/foreign law firms.

Will my identity be revealed to anyone?

Confidentiality is our primary principle and we guarantee it.

Do you give service in the other countries?

Except Turkey we give investigation service in Africa, Turkic Republics and Middle East countries.

I have a question that has no answer above

If you have any questions that has no answer above, please fill the contact form to send us an e-mail. You will be answered in 24 hours.